Cookie Policy

Introduction to Cookies

At Star City Casino Australia, transparency and user protection are central to how we operate our platform. This Cookie Policy explains what cookies are, how Star City uses them across starcitycasino-australia.com, and what choices are available to you as a user. By continuing to browse or use our website, you acknowledge that you have read and understood this policy.

Cookies are small text files that are stored on your device, such as your computer, smartphone, or tablet, when you visit a website. These files allow the website to recognise your device and remember certain information about your visit, including your preferences, session status, and browsing behaviour. Cookies do not contain personally identifiable information on their own, but in combination with other data, they can help us understand how users interact with our platform.

In addition to cookies, Star City Casino may also collect certain technical data automatically when you access our website. This includes your IP address, browser type, operating system, device type, referring URLs, and the pages you visit. This information is gathered to improve site performance, enhance the user experience, and support the security of our platform. All data collection practices at Star City Casino Australia are conducted in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

If you have questions about how we use cookies or how your data is handled, you are welcome to contact our support team at [email protected].

Types of Cookies We Use

Star City Casino uses several categories of cookies to support the functionality, performance, and marketing efforts of our website. These are broadly categorised into three types: Required Cookies, Functional Cookies, and Advertising Cookies. Each category serves a distinct purpose, and understanding the differences will help you make informed decisions about your cookie preferences.

Required Cookies

Required cookies, sometimes referred to as strictly necessary cookies, are essential for the operation of starcitycasino-australia.com. Without these cookies, certain core features of the platform would not function correctly, and you would be unable to access secure areas of the website or complete key actions such as logging in to your account.

These cookies do not require your consent under most applicable frameworks because they are technically indispensable for the delivery of our services. However, we believe in being transparent about their use.

Required cookies at Star City Casino serve the following purposes:

• Maintaining your session while you navigate between pages on the platform
• Enabling secure login and authentication processes
• Protecting the integrity of your account by detecting and preventing fraudulent or unauthorised access
• Preserving your shopping cart or game session state during active use
• Supporting load balancing to ensure the website performs consistently across all users
• Enforcing compliance with regulatory requirements, including age verification and responsible gambling controls

These cookies are typically session-based, meaning they are deleted from your device once you close your browser. However, some required cookies may persist for a short, defined period to support account security features.

Functional Cookies

Functional cookies allow Star City Casino to provide enhanced functionality and personalisation during your visit. They are not strictly necessary for the website to operate, but they significantly improve the quality of your experience by remembering choices you have made and adapting the platform accordingly.

These cookies are placed when you interact with specific features of the website, and they remain on your device for a defined period to carry your preferences across sessions.

Functional cookies used by Star City Casino Australia may serve the following purposes:

• Remembering your preferred language settings and regional display options
• Retaining session keys that keep you logged in across pages without requiring repeated authentication
• Storing user interface preferences such as display size or notification settings
• Analysing how users navigate the website to identify areas for improvement in site architecture and content
• Recording whether you have previously acknowledged specific notices, such as terms updates or cookie consent banners
• Supporting chat or customer support tools that allow us to assist you more efficiently during your visit

The data collected through functional cookies is used internally by Star City Casino and is not sold or shared with third parties for their own commercial purposes. This information contributes to ongoing improvements to the Star City Casino Australia platform and helps us ensure our services remain relevant and user-friendly.

Advertising Cookies

Advertising cookies, also referred to as marketing or targeting cookies, are used by Star City Casino to measure the effectiveness of our promotional campaigns and understand how users arrive at our website. These cookies track activity across websites and help us deliver content that is more relevant to your interests.

It is important to note that advertising cookies used by Star City do not share your direct personal identification details, such as your name or email address, with third-party advertisers. Instead, they rely on persistent identifiers and pseudonymous data to associate your browsing behaviour with broader audience segments.

Advertising cookies may be used for the following purposes:

• Tracking the source of player registrations to evaluate the performance of specific marketing channels
• Measuring click-through rates and conversions from external promotional content
• Identifying which campaigns or referral partners led users to starcitycasino-australia.com
• Supporting retargeting efforts that display relevant Star City Casino promotions on other websites you visit
• Limiting the frequency with which specific advertisements are shown to the same user

You have the ability to opt out of advertising cookies through your browser settings or via cookie management tools provided on our website. Opting out of advertising cookies will not prevent you from using the Star City Casino Australia platform, but it may result in promotional content that is less relevant to your interests.

Technical Segmentation of Cookies

Beyond the functional categorisation described above, cookies used across starcitycasino-australia.com are also segmented based on the technical architecture of the Star City Casino platform. This segmentation divides cookies into three distinct groups: Back-end Cookies, Front-end Cookies, and Third-party Cookies.

Back-end Cookies

Back-end cookies are generated and managed by the server-side infrastructure of the Star City Casino platform. These cookies are primarily used to manage server sessions, maintain load distribution across data centres, and support authentication workflows. They operate invisibly to users but are critical to the performance and security of the website.

Front-end Cookies

Front-end cookies are set and read directly by the browser-side code of the Star City Casino website. These cookies control the visual and interactive behaviour of the platform as you experience it, including remembering your display preferences, tracking your navigation path within the site, and supporting dynamic content rendering. Front-end cookies are typically short-lived and are updated frequently as you interact with the website.

Third-Party Cookies

Third-party cookies are set by external service providers whose tools and technologies are integrated into the Star City Casino Australia platform. These providers include analytics platforms, marketing services, and customer support tools. Third-party cookies allow these services to track activity across multiple websites and measure the impact of campaigns that direct users to starcitycasino-australia.com.

Star City Casino Australia works only with reputable third-party partners who comply with applicable data protection regulations. However, once a third-party cookie is set, the management and use of that data falls under the privacy policy of the relevant external provider. We encourage you to review the privacy policies of any third-party services you interact with through our platform.

Third-Party Service Providers

Star City Casino engages a range of external service providers to support the operation, analysis, and marketing of our website. These third-party providers may set their own cookies on your device when you visit starcitycasino-australia.com, and they may use those cookies to track your activity across other websites as well.

Third-party services integrated into the Star City Casino Australia platform may include:

• Web analytics providers that collect aggregated data on user behaviour to help us improve site performance
• Affiliate and referral tracking systems that measure player registrations originating from external marketing channels
• Customer support platforms that enable live assistance and ticket management
• Payment processors whose interfaces are embedded within our platform for transaction handling

In all cases, Star City Casino requires that its third-party partners handle user data responsibly and in accordance with Australian privacy legislation. The data collected by third-party cookies is generally used to measure campaign performance and improve service delivery, not to identify individual users by name or contact details.

How to Control and Manage Cookies

You have several options for controlling the cookies that are stored on your device when you visit Star City Casino Australia. While we recommend allowing all cookie categories for the best possible experience, we respect your right to manage your cookie preferences in line with your personal privacy choices.

The most common method for managing cookies is through your web browser settings. Most modern browsers allow you to view, block, or delete cookies at any time. The following general steps apply across major browsers:

• Access your browser settings or preferences menu
• Navigate to the privacy or security section
• Select options related to cookies and site data
• Choose to block all cookies, block only third-party cookies, or clear existing cookies from your device

Please be aware that blocking or deleting required cookies may significantly impact your ability to use starcitycasino-australia.com. Specifically, you may experience difficulty logging in, maintaining your session, or accessing secure areas of the platform. Functional and advertising cookies can typically be disabled without affecting your core access to the site.

External Resources

For detailed, browser-specific instructions on managing cookies, we recommend visiting the official support resources provided by your browser developer. The following resources may be helpful:

• Google Chrome: support.google.com/chrome
• Mozilla Firefox: support.mozilla.org
• Apple Safari: support.apple.com
• Microsoft Edge: support.microsoft.com

Additionally, the Office of the Australian Information Commissioner provides guidance on privacy rights and data protection in Australia. You can visit their website at oaic.gov.au for further information relevant to your rights under Australian law.

If you have any questions, concerns, or requests relating to this Cookie Policy or the data practices of Star City Casino Australia, please contact us directly at [email protected]. Our team is available to assist you and will respond to all enquiries in a timely and professional manner.

This Cookie Policy may be updated periodically to reflect changes in our practices, technology, or applicable legal requirements. We encourage you to review this page regularly to stay informed about how Star City Casino Australia uses cookies and protects your privacy.